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DONNIE DARKO
**FRAME RATE ANNOUNCEMENT**
To all our customers who have purchased our new UHD release of Donnie Dark,
We are aware that the theatrical cut of DONNIE DARKO is not operating correctly on certain players. We're currently investigating the issue and the quickest way to resolve it. We hope to have more information soon. Thank you all who have already reached out to us and thank you for your patience.
Team Arrow
DONNIE DARKO
** REPLACEMENT PROGRAMME**
As many of you are aware, some fans are encountering issues with our UHD release of DONNIE DARKO (FCD2113 / AV341). Resolving this issue has proven more complex than originally anticipated but rest assured we are working hard behind the scenes and will have a solution in place soon.
If you have purchased a copy of our 4K UHD release (FCD2113 / AV341) you will be eligible for a replacement of Disc 1 (Theatrical Cut). Replacement discs should be with us in June* and you can now pre-register your details using the form linked above.
If you ordered directly through the Arrow website and your details are the same, you do not need to contact us for a replacement as we will organize this for you automatically.
Thanks so much for all your patience and support. Please keep an eye on our feeds for more information and updates as we have them.
* Please note that discs will not be shipping until at least mid-June. Once your discs ships you will receive a dispatch notice. If you have any additional queries please contact the team at support@arrowfilms.co.uk
Team Arrow
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